Shipping policy

Thank you for visiting and shopping at Shisha Daddy Limited. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 1-2 business days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 4-12 hours.

Customs, Duties and Taxes

Shisha Daddy Limited is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

International Purchase

Our rates do not include any duty, taxes, or other fees. Ordering from our website makes you an importer, and you are responsible for any declarations required on your products, subject to BFA regulations. If this is not done, you import at your own risk, and we cannot be held liable for any products seized.

Damages

Shisha Daddy Limited is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.